external-hard-drive-keeps-disconnecting

External Hard Drive Keeps Disconnecting? Here’s How to Fix it

We have all confronted the devilish concern of interruption whereas the recordsdata are being copied to exterior storage. You might hear a disconnecting bell sound or see an error The system has both stopped responding or has been disconnected.

One of the culprits for this interruption is the frequent disconnection of the exterior onerous drive. Mostly the connection will get terminated due to the unfastened cable connection and points with the ports. But it isn’t restricted to that. Various software program and {hardware} faults are equally chargeable for it.

So, lets transfer on to establish the potential causes of the issue and the methods to repair it. 

What Causes the External Hard Drive to Disconnect?

Your exterior onerous drive could also be disconnecting out of your PC due to the next causes.

  • Fault in USB ports and cable connection
  • Cable Length too lengthy
  • Power Management settings turning off the USB
  • Faulty BIOS setting
  • Driver points
  • Fault within the onerous drive

Fixes to Resolve the Disconnection Issue

Most of the time, the exterior drive retains disconnecting as a consequence of cable and port points. So, it is best to first examine these elements correctly.

  • Disconnect the exterior onerous drives cable from each the drive and laptop ends and reconnect them correctly.
  • If your exterior drive makes use of a cable with a USB Type-A connector on each ends, then strive reversing the connector ends.
  • Connect the drive to completely different ports in your laptop. If you might be utilizing the entrance USB ports, strive utilizing the one on the again of your system.
  • USB cables are designed to have a restricted size. However, some generic cables might not have adopted the usual. If your USB cable is lengthy, it might not facilitate correct energy and information stream. So, strive utilizing a cable with a shorter size.
  • Use the drive on a distinct laptop to see whether or not the issue seems there. If it does, then there could also be some software program or {hardware} points.

Now, in case your downside will not be solved but, lets bounce to the fixes immediately.

Disable USB Selective Suspend Setting

Windows has a function, USB Selective Suspend Setting, to decrease energy utilization by suspending the ability to the person unused USB ports. This function is enabled by default, and it units the unused USB ports to a low-power state.

The system repeatedly sends the Set Power IRP sign to see if any USB units are related to the suspended port. But generally, it might fail to detect the system, and because of this, you’ll expertise the exterior drive disconnection concern.

So, it is best to disable the USB Selective Suspend Setting to repair the issue.

  1. Press Windows + R and sort powercfg.cpl to open Power Options.
  2. Click on Change Plan Settings together with the chosen energy plan on your PC.
  3. Go to Change superior energy settings.change advanced power settings
  4. Find USB Settings and develop it.
  5. Double-click on USB Selective Suspend Settings and set it to Disable.
    disable usb selective suspend setting

Reconnect the exterior onerous drive and see if the issue has gone now.

Disable USB Power Saving

There can also be one other power-saving function within the laptop which disables the system when it’s idle. So, in case your exterior onerous drive doesn’t work after some time, then disabling this power-saving function ought to repair the issue.

  1. Press Windows + R and sort devmgmt.msc to open Device Manager.
  2. Find the Universal Serial Bus Controllers choice and develop it.
  3. Look for USB Root Hub and double-click on it.
    USB Root Hub
  4. Go to the Power Management tab.
  5. Uncheck Allow the pc to show off this system to save lots of energy.
  6. Click OK to save lots of the settings.
    USB Root hub power management
  7. Do this for remaining Root Hubs as properly.

Observe if the drive disconnects once more.

Disable USB Legacy Support

USB Legacy help permits all of the USB ports, even USB 3.0 ports, to make use of the USB 2.0 model solely. So, in case your exterior onerous drive helps USB 3.0 however the system has USB legacy help enabled, then the drive might malfunction, inflicting the disconnection concern.

So, it is best to disable the USB Legacy help in BIOS.

  1. Restart your laptop and press Delete, F12, F2, or the related key repeatedly to get to the BIOS web page.
  2. Go to Advanced and discover USB Configuration or comparable choices.
  3. Navigate to it to seek out Legacy USB Support or comparable.
  4. Set it to Disable.
    Legacy-USB-Support-disable
  5. Press F10 to save the settings.

Restart your PC to seek out the problem mounted.

Update or Reinstall USB Controller Drivers

Sometimes, the USB host controller drivers might malfunction, inflicting frequent disconnection of the exterior drive.

Most of the time, Windows updates the drivers mechanically to repair the bug. But, you probably have not up to date your system shortly, then you’ll have to do it manually.

  1. Press Windows + R and sort devmgmt.msc to open Device Manager.
  2. Expand Universal Serial Bus Controllers.
  3. Find the USB Host Controller choice and double-click on it.
    USB Host Controller
  4. Go to the Drivers tab and click on Update Driver.
    update USB driver
  5. Click on Search mechanically for drivers and observe the directions.
  6. If the issue began after a current replace, then click on on Roll Back Driver.
    Roll back driver
  7. Follow these steps for different Host Controllers and USB Root Hubs as properly.
    remaining host controller and usb root hub

See whether or not the issue continues to be there. If it persists, then you may strive downloading and putting in the drivers from the producers web site immediately.

Inspect the Hard Drive

It can also be doable that the exterior onerous drive might have faults. Lets take a look at just a few methods to rectify its points.

Check For Errors

If the exterior drive has some errors in its file system and sectors, then you might expertise frequent disconnection of that drive. So, lets transfer on to test the onerous drive and repair any errors if discovered.

  1. Press Windows + R to open the Run Dialog field.
  2. Type cmd and press Ctrl + Shift + Enter to open the Command immediate in administrative privilege.
  3. Type chkdsk /r /x D: and hit Enter. Replace D: with the drive letter on your exterior drive.
    chkdsk

Inspect whether or not the onerous drive stays related to your system.

Look Inside the Drive

The exterior onerous drive is just like the one used inside your system. The solely distinction is it’s related to the SATA-to-USB converter circuit inside.

So, if the connection between the onerous drives port and the SATA header is unfastened, then it may disconnect incessantly. Hence, you may strive eradicating the exterior cowl and reconnecting the onerous drive to the SATA header.

Some exterior onerous drives might not enable simple removing of the duvet. In such a case, you may disassemble the duvet and hold the drive inside a brand new one.

Format the Drive

If not one of the fixes be just right for you, you’ll have to format the drive. But it’ll take away all of your private recordsdata as properly. So, proceed to this step solely in case you are prepared to sacrifice your recordsdata or have a backup of the necessary ones. You also can again them up inside the timeframe your onerous drive disconnects.

  1. Connect the drive to your PC.
  2. Press Windows + E to open File Explorer.
  3. Right-click on the drive and choose Format.
    format-drive
  4. Click Start.
    start formatting

The downside ought to be solved now. But if the problem persists nonetheless, then there could also be a problem with the {hardware}, and you’ll have to take it for restore or alternative.

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